https://www.gameinformer.com/interview/2019/02/11/shawn-layden-on-playstation-and-the-future
Some good answers in there on PS future, competitors, E3, GaaS and cross play. Will add some pertinent quotes later.
Some choice quotes: GaaS
As far as games-as-service and esports, or recurring revenue models or whatever – if we can do something interesting and meaningful in those areas, we’ll do it. If we were going to partner with another team in some capacity to deliver, again, something interesting and meaningful, we’ll be there and we’ll do it. It’s not that we’re not interested in those areas, it’s just an area we haven’t historically performed very well. If I were Peter Guber, no sooner would I go to the Golden State Warriors and say, "So you guys have won a lot of world championships, but can you play baseball? Sport is sports, right!“ But if there are new teams that have something we can associate with, then certainly. We want to push the boundaries in all the different areas of gaming. It’s important for us to do that.
E3
So what is the role of an event that occurs at, frankly, an arbitrary date in June? How does that work for all the stories you want to tell? This year, coming to 2019, I’ll be honest – we just didn’t have a new story to tell. And when Sony rings the bell for everyone to come ‘round, they have an expectation for something that is completely new and amazing. We looked at the lineup and we can probably only give fans a lot of updates on things they already know, so how does this work for us? ... So, I would like to see E3 turn into more of a festival of gaming. It’s not this company against that company and that company against this company. We’re not in our hideaways on our platforms, we’re just doorways into this room full of gamers. That’s my future hope for E3.
Other Platforms
Sure, PS4 and PS4 Pro provide what, of course, we think is the best gaming experience, but the other consoles out there, be it Switch, Xbox One X, or tablets, or phones – there are great experiences across all these. What we need to do is recognize all that. We’re not little gaming ghettos that are not federated or aligned at all. We’re all part of the same gaming community, we just come at it through different doorways. I think the future will be an extension of that metaphor. Your platform is not your hideaway. It’s just your doorway to all these other gamer folk.