Yeah, I’m in agreement.
Of course Epic Store could be a better place than Steam, which is basically the wild west of game content, but Epic aren’t dealing with anything like the sort of scale that Valve are. And when it comes to content moderation they’ll likely follow the same path as every other provider (including Valve) and have a small number of mods try to cope with a huge amount of content.
Valve basically couldn’t cope with the volume of moderation required and so just gave up doing any sort of oversight at all, except vaguely handling things after they’ve become a PR problem (see Rape Day). The solution to the issue is to bring in large amounts of human oversight and curation, but that’s simply is too expensive to do. Valve wouldn’t do it, and it’s likely Epic won’t either.
On Epic right now a human looks at every release and decides whether its appropriate. That is a system that does not scale and eventually will break down as the store gets more and more popular. Nothing Epic are doing suggests they are going to take a different approach from Valve, or YouTube, or Facebook for that matter, and will wind up relying on a passive system of moderation like all those other sites.
So yeah, Epic Store seems fine now, and Tim Sweeney can say all the right things, but fact is they aren’t at the same scale as Valve and until they are we won’t know how they’ll deal with it.
Anyway, here’s a good Oli Welsh piece about Valve from a few years ago: Steam’s content policy is both arrogant and cowardly